Are your relationships at work getting you down? Are you wondering how to gain cooperation and commitment among co-workers and customers? Discover specific, practical tools and techniques that you can use immediately to impact the quality of your interactions with others.

Whether your challenge is working with people who speak a different language, or who come from a different generation or gender, discover how to get your message across clearly, confidently and convincingly to get the results you want.

Topics include:

• Leadership Communication Skills

• Working Together: Creating Win-Win Relationships with Co-Workers and Customers

• Presenting a Professional Image

• How to Be a Better Communicator

“If you are looking to operate your business in a professional, respectful manner, it requires excellent communication and people skills. Nancy is a professional who can help you learn the social skills and networking skills it takes to truly impact the bottom line, or to just help you feel comfortable in any setting. She gave a presentation to our law firm and did a wonderful job of presenting what typically is considered "soft skills" to a room full of bottom-line attorneys who loved it.”

Marcia Remington, HR Manager, FOSTER PEPPER PLLC

"Your style of facilitation and teaching was informative, interactive and inclusive of different learning styles. Program evaluations indicate that your training increased employee knowledge and skill in how to be a better communicator, especially across cultures. Due to the overwhelming satisfaction that we experienced, we look forward to a long working relationship with you."

Haley Green, Organization Development, Edmonds Community College 

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