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You’ve heard it before: Good manners and kindness are good business. Knowing what to say and how to behave in business and social situations increases your comfort, confidence and charisma with others. By creating a positive impression and making it easy for others to connect with you, you set the stage for building quality relationships and circles of influence. In this session, you will discover practical people skills to take you, your career and your business to the next level.

Topics include:

  • Everyday Business Etiquette

  • International Etiquette

  • Presenting a Professional Image

  • Executive Presence


 

“If you are looking to operate your business in a professional, respectful manner, it requires excellent communication and people skills. Nancy is a professional who can help you learn the social skills and networking skills it takes to truly impact the bottom line, or to just help you feel comfortable in any setting. She gave a presentation to our law firm and did a wonderful job of presenting what typically is considered "soft skills" to a room full of bottom-line attorneys who loved it.”

Marcia Remington, HR Manager, Foster Pepper PLLC

"Many thanks for an informative and inspiring workshop. 'Manners that Mean Business' was an excellent addition to our Sparling University program. Your ability to blend basic etiquette concepts with the nuances of the contemporary business relationship resulted in a powerful and timely presentation.  It was definitely a good use of our time and Sparling's resources."

Kendra L. Fuller, SPHR, Director of HR, S P A R L I N G

"Your luncheon presentation, 'Navigating the Business Lunch,' was a big hit and very well done. I liked the way you combined all the hints and tips with humorous stories and disasters."

Jennifer Youngquist, Washington Bankers Association, HR Committee

"Your program on 'Manners That Mean Business: Strategies for Building Long-term Business Relationships' was entertaining, educational, and very well accepted by our membership. Your special sense of humor brought home how important it is to know what you're doing in business situations."

Myrline Billings, Executive Assistant, International Association of Administrative Professionals

 



   

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