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You’ve heard it before: Good manners and kindness are good business. Knowing what to say and how to behave in business and social situations increases your comfort, confidence and charisma with others. By creating a positive impression and making it easy for others to connect with you, you set the stage for building quality relationships and circles of influence. In this session, you will discover practical people skills to take you, your career and your business to the next level.

Topics include:

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Everyday Business Etiquette

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International Etiquette

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Presenting a Professional Image

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Executive Presence


 

"Your program on 'Manners That Mean Business: Strategies for Building Long-term Business Relationships' was entertaining, educational, and very well accepted by our membership. Your special sense of humor brought home how important it is to know what you're doing in business situations."

Myrline Billings, Executive Assistant, International Association of Administrative Professionals

 



   

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